Topics covered during consultations
- Life in Montreal (moving, housing, transportation, opening a bank account, what to expect in winter, healthcare, etc.).
- Administrative and immigration-related matters. Note that we do not offer consultations related to permanent residency or work permits (except those required for mandatory internships and post-graduate work). For information about permanent residency, please attend one of our workshops.
- Family matters (spouse, children, parents, etc.).
- Multicultural issues (adaptation and integration, culture shock, etc.).
Quick question SESSIONS
For exchange students: we offer no-appointment sessions at the Service aux étudiants (C-240, Main Building), Monday to Thursday from 10:30 a.m. to 12 a.m and from 1 p.m. to 4 p.m.
For international degree seeking students: If your question takes less than five minutes to answer, connect during our virtual quick consultations periods. To know the schedule.
virtual or in-person Scheduled appointments
For matters requiring more in-depth discussion, appointments are offered if deemed necessary by an advisor. Appointments are usually offered from Monday to Friday for a standard duration of 30 minutes. Some questions can also be answered via telephone. Before booking an appointment, please visit our website, which provides answers to many frequently asked questions.
To book an appointment with an International Student Advisor, write to sep-international@polymtl.ca, provide us with your name, student ID and briefly describe the reason for which you seek a consultation. If you wish to meet with the International Exchange Program Officer, please write to etudiant.echange@polymtl.ca, provide us with your student ID, phone number and availabilities.
Email assistance
You can also contact the International Student Office via email at: sep-international@polymtl.ca.
If you’re an exchange student, please write to the following email address: etudiant.echange@polymtl.ca.
Given the high volume of questions received, it may take between one and five working days to receive an answer, depending on the degree of urgency of the question.